Woo, Wow, and Win
Patricia O'Connell, Thomas A. Stewart
₹2,444
Woo, Wow, and Win
Service Design
by Patricia O'Connell, Thomas A. Stewart
Harper Business · 2016
₹1,553
Free delivery. Nothing extra to pay at checkout.
- Delivery in 3–7 days to any serviceable pincode in India, with tracking.
- Cash on delivery. Pay when the parcel reaches you.
- 15-day returns. See what qualifies.
About this book
Published by Harper Business in 2016, Woo, Wow, and Win: Service Design by Patricia O'Connell & Thomas A. Stewart is available as a new copy.
Topics covered include Customer services, Customer relations, Service industries and Service à la clientèle.
Book details
- ISBN-13
- 9780062415707
- ISBN-10
- 0062415700
- Authors
- Patricia O'Connell, Thomas A. Stewart
- Publisher
- Harper Business
- Published
- 2016
- Language
- English
- Condition
- New
- Subject
- Service industries
More by Patricia O'Connell and related titles
Servitization and Physical Asset Management
Michael John Provost
₹4,577
The Harms of Work
Anthony Lloyd
₹2,317
International Trade in Services and Intangibles in the Era of Globalization
Marshall Reinsdorf
₹14,801
IT Enabled Services
Shiro Uesugi
₹7,774
Contemporary Hospitality and Tourism Management Issues in China and India
Stephen Ball, Kevin Nield, Susan Horner
₹2,441
Planning Research in Hospitality & Tourism
Alexandros Paraskevas, Levent Altinay
₹2,827
The EU Services Directive
Maria Wiberg
₹8,137
Privatization and Culture
Peter B. Boorsma
₹7,748
Impediments to Trade in Services
C. Findlay
₹4,696
The Development of Service Economy
Zhenhua Zhou
₹8,285
Dienstleistungsqualität
Manfred Bruhn
₹4,237