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Cover of Voice of the Customer

Voice of the Customer

Capture and Analysis

by Kai Yang

McGraw-Hill Companies · 2008 · Hardcover

₹5,425

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About this book

The book is part of the Six sigma operational methods series series.

Topics covered include Statistical methods, Production management, Six sigma (Quality control standard) and Quality control.

Book details

ISBN-13
9780071465441
ISBN-10
0071465448
Author
Kai Yang
Publisher
McGraw-Hill Companies
Published
2008
Series
Six sigma operational methods series
Edition
1 edition
Binding
Hardcover
Pages
416
Language
English
Condition
New
Subject
Production management