
Itil Foundation, Itil 4 Edition
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How to Build Superior Patient Experience the Cleveland Clinic Way
McGraw-Hill Education · 2014 · Hardcover
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Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way is written by James Merlino. This hardcover edition from McGraw-Hill Education (2014) has 288 pages.
The book deals with Hospitals, Medical care, Patient satisfaction and Personal Narratives.