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Transforming an Art into a Science
by Matthew L. Saxton, John V. Richardson
Academic Press · 2002
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Understanding Reference Transactions: Transforming an Art into a Science by Matthew L. Saxton & John V. Richardson is a 208-page book published by Academic Press in 2002. It belongs to the Library and information science series.
Its main subjects are Interviewing, Reference services (Libraries), Bibliothèques publiques and Services de référence.
About the author: Matthew L. Saxton (born 1969).