
The Management of Complex Projects
Hedley J. Smyth, Stephen Pryke
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A Playbook for B2B
by Jerry D. Alderman, D. Keith Pigues
John Wiley & Sons · 2010
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Winning with Customers: A Playbook for B2B is written by Jerry D. Alderman & D. Keith Pigues. This edition from John Wiley & Sons (2010) has 429 pages.
Topics covered include Customer services, Management, Customer relations and Consumer satisfaction.