
Measuring Public Relationships
Katie Delahaye Paine
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Online Tools for Understanding Customers
John Wiley & Sons Inc · 2011
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Measure What Matters: Online Tools for Understanding Customers is written by Katie Delahaye Paine. This edition is published by John Wiley & Sons Inc (2011).
Topics covered include Research, Social media, Measurement and Customer services.
About the author: Katie Delahaye Paine (born 1952).