
Measuring Business Excellence
Gopal K. Kanji
₹22,441

A Roadmap for Excellence
by David M. Roy, Basem El-Haik
Wiley-Interscience · 2005
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Service Design for Six Sigma: A Roadmap for Excellence is written by David M. Roy & Basem El-Haik. This edition from Wiley-Interscience (2005) has 448 pages.
Its main subjects are Six sigma (Quality control standard) and Total quality management.