
Becoming Resilient
Daniel Schutzer
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Procedures, Social Skills, Yield and Management
by Sue Lewry, Peter Abbott
Routledge · 1999 · Paperback
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Front Office: Procedures, Social Skills, Yield and Management by Sue Lewry & Peter Abbott is a 218-page paperback edition published by Routledge in 1999.
Topics covered include Hotel front desk personnel, Hotel management, Hospitality industry and Hotel & holiday accommodation guides.