
The Complete Guide to RTI
Dolores Burton, John Kappenberg
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Systemic Practice
by Stephen W. Littlejohn, Kathy L. Isaacson
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Written from the authors' experience in conflict intervention in their private consulting practice, Engaging Communication in Conflict uses a communication perspective to address insights and methods in private mediation, small group facilitation, system design, large-scale interventions, and public-issue management.
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