
Nonverbal Communication
Judith A. Hall, Mark L. Knapp
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Theory and Measurement
by Judith A. Hall, Frank J. Bernieri
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Interpersonal sensitivity refers to the accuracy and/or appropriateness of perceptions, judgments, and responses we have with respect to one another. It is relevant to nearly all aspects of social relations and has long been studied by social, personality, and clinical psychologists. Until now, however, no systematic or comprehensive treatment of this complex concept has been attempted.
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