
The Readers' Advisory Handbook
Jessica E. Moyer, Kaite Mediatore Stover
₹4,051

A Guide to Identifying User-Centered Outcomes
by Joan C. Durrance, Karen E. Fisher, Marian Bouch Hinton
Free delivery. Nothing extra to pay at checkout.
Being able to tell your library's story, illustrating how library services provide value and help the community and users, is the key to your library's future. The practice of measuring outcomes is becoming crucial to the library's ongoing mission: libraries are being called upon to address the value of library programs by assessing their effects on library patrons and the community as a whole.
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