Skip to content
Free delivery across IndiaCash on delivery
BooksBajar
Cover of The Quality Library

The Quality Library

A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers

by Sara Laughlin, Ray W. Wilson

ALA Editions

₹5,260

Free delivery. Nothing extra to pay at checkout.

  • New copy. Each book is ordered new from our distributor, Atlantic Books, after you place your order.
  • Delivery in 3–7 days to any serviceable pincode in India, with tracking.
  • Cash on delivery. Pay when the parcel reaches you.
  • 15-day returns. See what qualifies.

From the publisher

In an environment of budget cuts and freezes, libraries must keep a tight rein on costs and inefficiencies. This title offers a methodology to pinpoint trouble areas and improve processes. It provides administrators an understanding of their suppliers and customers. It empowers front-line staff to make improvements and better decisions.

Description supplied by the publisher.

Book details

ISBN-13
9780838909522
ISBN-10
0838909523
Authors
Sara Laughlin, Ray W. Wilson
Publisher
ALA Editions
Condition
New
See all