Assessing Service Quality

Name: Assessing Service Quality: Satisfying the Expectations of Library Customers
Brand: ALA Editions
SKU: 9780838913086
Price: 8933.00 INR
Availability: InStock

Satisfying the Expectations of Library Customers

by Ellen Altman, Peter Hernon, Robert E. Dugan

ALA Editions · 2015

₹8,933

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About this book

Published by ALA Editions in 2015, Assessing Service Quality: Satisfying the Expectations of Library Customers by Ellen Altman, Peter Hernon & others runs to 232 pages.

Its main subjects are Public services (Libraries) and Evaluation. Places discussed include United States.