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Simplified Tools and Techniques
by Bjorn Andersen, Tom Fagerhaug
ASQ Quality Press · 2006 · Paperback
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Root Cause Analysis: Simplified Tools and Techniques is written by Bjorn Andersen & Tom Fagerhaug. This paperback edition from ASQ Quality Press (2006) has 223 pages. The original work dates from 2000. This is the 2nd edition.
Its main subjects are Quality control, Total quality management, Problem solving and Leadership.