
101 Activities for Delivering Knock Your Socks Off Service
Performance Research Associates Inc, Ann Thomas, Jill Applegate
₹2,782

A 50-page introduction to providing services
by Rob England
Two Hills · 2011
Free delivery. Nothing extra to pay at checkout.
Basic Service Management: A 50-page introduction to providing services is written by Rob England. This edition from Two Hills (2011) has 66 pages.