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The Passenger's Perspective in Planning and Customer Care
Taylor & Francis · 2016
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Public Transport and Its Users: The Passenger's Perspective in Planning and Customer Care by Hans-Liudger Dienel is a 330-page book published by Taylor & Francis in 2016. The original work dates from 2009.
Its main subjects are Case studies, Consumer satisfaction, Environmental aspects and Environmental aspects of Transportation. Places discussed include Europe.