
Perfect Phrases for Writing Employee Surveys
John Kador, Katherine J. Armstrong
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Mending Fences, Building Bridges, and Restoring Trust
by John Kador
Berrett-Koehler Pub · 2009
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Effective Apology: Mending Fences, Building Bridges, and Restoring Trust by John Kador is a 273-page book published by Berrett-Koehler Pub in 2009.
The book deals with Apologizing, Public relations, Crisis management and Business communication.