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Cover of Harvard Business Review on Customer Relationship Management

Harvard Business Review on Customer Relationship Management

by Harvard Business Review

Harvard Business Review Press · 2002 · Paperback

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About this book

The book is part of the The Harvard business review paperback series series.

Topics covered include Management, Customer relations, Kundenmanagement and Relations clients-fournisseurs.

About the author: Jon R. Katzenbach (born 1932).

Book details

ISBN-13
9781578516995
ISBN-10
1578516994
Author
Harvard Business Review
Publisher
Harvard Business Review Press
Author dates
Jon R. Katzenbach (born 1932)
Published
2002
Series
The Harvard business review paperback series
Edition
Reprint
Binding
Paperback
Language
English
Condition
New
Subject
Customer relations