
Service Transition
Shirley Lacy, Ivor Macfarlane
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Expert guidance for IT service managers and practitioners
by Shirley Lacy, David Norfolk
BCS, The Chartered Institute for IT · 2011
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Published by BCS, The Chartered Institute for IT in 2011, Configuration Management: Expert guidance for IT service managers and practitioners by Shirley Lacy & David Norfolk runs to 168 pages.
Topics covered include Management, Information technology and Configuration management.