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Cover of Complaint Management and Channel Choice

Complaint Management and Channel Choice

An Analysis of Customer Perceptions

by Andrea Bruns, Stefan Garding

Springer Verlag · 2015

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About this book

Complaint Management and Channel Choice: An Analysis of Customer Perceptions is written by Andrea Bruns & Stefan Garding. This edition from Springer Verlag (2015) has 90 pages.

Book details

ISBN-13
9783319181783
ISBN-10
3319181785
Authors
Andrea Bruns, Stefan Garding
Published
2015
Edition
2015 ed.
Pages
90
Language
English
Condition
New

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