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The Zurich Model of Customer-Centricity
by Stefanie Auge-Dickhut, Bernhard Koye, Axel Liebetrau
Springer Nature · 2015
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Customer Value Generation in Banking: The Zurich Model of Customer-Centricity by Stefanie Auge-Dickhut, Bernhard Koye & others is a 195-page book published by Springer Nature in 2015.
Topics covered include Banks and banking.