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Measuring Quality

Performance Measurement in Libraries. 2nd Revised Edition

by Roswitha Poll, Peter Te Boekhorst

K.G. Saur Verlag

₹4,075

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From the publisher

The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages. After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness. The handbook has been considerably enlarged, from 17 to 40 indicators.

Description supplied by the publisher.

Book details

ISBN-13
9783598220333
ISBN-10
3598220332
Authors
Roswitha Poll, Peter Te Boekhorst
Condition
New
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