
Effective GP Commissioning - Essential Knowledge, Skills and Attitudes
Sunil Gupta
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The Strategic Value of Customers in the Long Run
by Sunil Gupta, Donald Lehmann
Financial Times/ Prentice Hall · 2005
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Managing Customers as Investments: The Strategic Value of Customers in the Long Run is written by Sunil Gupta & Donald Lehmann. This edition is published by Financial Times/ Prentice Hall (2005).
The book deals with Consumers, Consumers' preferences, Customer relations and Management.
About the author: Sunil Gupta (born 1958).