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Cover of Service Productivity Management

Service Productivity Management

Improving Service Performance Using Data Envelopment Analysis

by Joe Zhu, H. David Sherman

Springer · 2006

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About this book

Published by Springer in 2006, Service Productivity Management: Improving Service Performance Using Data Envelopment Analysis by Joe Zhu & H.

Its main subjects are Labor productivity, Service industries, Management and Industrial productivity.

About the author: Joe Zhu (born 1968).

Book details

ISBN-13
9780387332116
ISBN-10
0387332111
Authors
Joe Zhu, H. David Sherman
Publisher
Springer
Author dates
Joe Zhu (born 1968)
Published
2006
Edition
2006 ed.
Pages
328
Language
English
Condition
New
Subject
Services Sector

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