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Cover of The Best Service Is No Service - How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

The Best Service Is No Service - How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

by Bill Price, David Jaffe

Jossey-Bass · 2008 · Hardcover

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About this book

The Best Service Is No Service - How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs is written by Bill Price & David Jaffe.

Its main subjects are Customer services, Management, Service industries and Consumer satisfaction.

About the author: Bill Price (born 1950).

Book details

ISBN-13
9780470189085
ISBN-10
0470189088
Authors
Bill Price, David Jaffe
Publisher
Jossey-Bass
Author dates
Bill Price (born 1950)
Published
2008
Edition
1
Binding
Hardcover
Language
English
Condition
New
Subject
Services Sector