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Cover of Winning at Service

Winning at Service

Lessons from Service Leaders

by Waldemar Schmidt, Gordon Adler, Els Van Weering

John Wiley & Sons Inc · 2003

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About this book

Winning at Service: Lessons from Service Leaders is written by Waldemar Schmidt, Gordon Adler & others. This edition from John Wiley & Sons Inc (2003) has 200 pages.

Topics covered include Case studies, Customer services, Service à la clientèle and Études de cas.

Book details

ISBN-13
9780470848234
ISBN-10
0470848235
Authors
Waldemar Schmidt, Gordon Adler, Els Van Weering
Published
2003
Edition
1
Pages
200
Language
English
Condition
New

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