
The New Customer Experience Management
Ivaylo Yorgov
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It's Never Too Late to Build a Customer-Focused Company
Free Press · 2004 · Hardcover
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Customer Mania!: It's Never Too Late to Build a Customer-Focused Company is written by Kenneth Blanchard. This hardcover edition from Free Press (2004) has 208 pages.
Its main subjects are Administración, Servicio al cliente, Customer services and Management.