
Driven to Delight
Joseph A. Michelli
₹3,405

Technology and Techniques for Delivering an Enduring
by Reza Soudagar, Vinay Iyer, Volker G. Hildebrand
McGraw-Hill · 2011
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The Customer Experience Edge: Technology and Techniques for Delivering an Enduring by Reza Soudagar, Vinay Iyer & others is a 292-page book published by McGraw-Hill in 2011.
The book deals with Customer services, Technological innovations, Management and Consumer satisfaction.