Driven to Delight

Name: Driven to Delight: delivering world-class customer experience the Mercedes-Benz way
Brand: McGraw-Hill
SKU: 9780071806305
Price: 3405.00 INR
Availability: InStock

delivering world-class customer experience the Mercedes-Benz way

by Joseph A. Michelli

McGraw-Hill · 2015

₹3,405

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About this book

Published by McGraw-Hill in 2015, Driven to Delight: delivering world-class customer experience the Mercedes-Benz way by Joseph A. Michelli runs to 282 pages.

Topics covered include Daimler-Benz Aktiengesellschaft, Customer services, Automobile industry and trade and Management. Places discussed include Germany.

About the author: Joseph A. Michelli (born 1960).