Driven to Delight
Joseph A. Michelli
₹3,405
The Zappos Experience
5 Principles to Inspire, Engage, and Wow
McGraw-Hill · 2011
₹2,350
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About this book
Published by McGraw-Hill in 2011, The Zappos Experience: 5 Principles to Inspire, Engage, and Wow by Joseph A. Michelli runs to 302 pages.
The book deals with Management, Electronic commerce, Customer service and Retail trade.
About the author: Joseph A. Michelli (born 1960).
Book details
- ISBN-13
- 9780071749589
- ISBN-10
- 0071749586
- Author
- Joseph A. Michelli
- Publisher
- McGraw-Hill
- Author dates
- Joseph A. Michelli (born 1960)
- Published
- 2011
- Edition
- 1
- Pages
- 302
- Language
- English
- Condition
- New
- Subject
- Customer services
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