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Cover of Prescription for Excellence

Prescription for Excellence

Leadership Lessons for Creating a World-Class Customer Experience

by Joseph A. Michelli

McGraw-Hill · 2011

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About this book

Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience is written by Joseph A. Michelli. This edition from McGraw-Hill (2011) has 304 pages.

Topics covered include Consumer satisfaction, Customer relations, Health services administration and Medical care.

Book details

ISBN-13
9780071773546
ISBN-10
0071773541
Author
Joseph A. Michelli
Publisher
McGraw-Hill
Published
2011
Edition
1
Pages
304
Language
English
Condition
New
See all