Customer Service in Tourism and Hospitality
Simon Hudson
₹13,443
Best Practices in Customer Service
by Zemke
Amacom · 1999
₹5,000
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About this book
Topics covered include Klantgerichtheid, Customer services, Service à la clientèle and Dienstverlening.
Book details
- ISBN-13
- 9780814470282
- ISBN-10
- 0814470289
- Author
- Zemke
- Publisher
- Amacom
- Published
- 1999
- Edition
- 1st AMACOM ed. 1999
- Pages
- 425
- Language
- English
- Condition
- New
- Subject
- Customer Service & Experience
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