Wake up Your Call Center
Rosanne D'Ausilio
₹3,163
Wake up Your Call Center
How to be a Better Call Center Agent
Purdue University Press · 1999 · Paperback
₹3,511
Free delivery. Nothing extra to pay at checkout.
- Delivery in 3–5 days to any serviceable pincode in India, with tracking.
- Cash on delivery. Pay when the parcel reaches you.
- 15-day returns.
- Express shipping. Same-day dispatch (Monday to Saturday), delivered all over India in 3–5 days.
Offer
Use code GIG9 at checkout and pay ₹3,195 for this book (save ₹316).
9% off every book, up to ₹500 off per order.
About this book
The original work dates from 1998.
The book deals with Management, Customer services, Call centers and Service à la clientèle.
About the author: Rosanne D'Ausilio (born 1941).
Book details
- ISBN-13
- 9781557531698
- ISBN-10
- 1557531692
- Author
- Rosanne D'Ausilio
- Publisher
- Purdue University Press
- Author dates
- Rosanne D'Ausilio (born 1941)
- Published
- 1999
- First published
- 1998
- Edition
- 2
- Binding
- Paperback
- Pages
- 288
- Language
- English
- Condition
- New
- Subject
- Customer Service & Experience
More by Rosanne D'Ausilio and related titles
Bottom-Line Call Center Management
David L. Butler
₹2,834
Customer Service Intervention
Bruce Tulgan, Martin Carolyn
₹2,040
Perfect Phrases for Customer Service
Robert Bacal
₹3,512
Supply Chain Management
Sunil Chopra, Peter Meindl
₹3,744
Customers at Work
UNKNOWN
₹7,759
The Call Center Handbook
Keith Dawson
₹4,297
Learning Points
Peter R. Garber
₹3,776
Re-organising Service Work
Christian Kerst, Karen A. Shire, Ursula Holtgrewe
₹10,453
Managing the Customer Experience
Morris Wilburn
₹2,406
Social Network Analysis in Telecommunications
Carlos Andre Reis Pinheiro
₹3,551
The Customer Copernicus
Charlie Dawson, Sean Meehan
₹15,885