Call Center Handbook
Keith Dawson
₹3,280
The Call Center Handbook
[the Complete Guide to Starting
by Keith Dawson
CRC Press · 2004 · Paperback
₹4,297
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About this book
Published by CRC Press in 2004, The Call Center Handbook: [the Complete Guide to Starting by Keith Dawson runs to 283 pages in paperback. This is the 5th edition.
The book deals with Call centers, Customer services, Management and Management information systems.
Book details
- ISBN-13
- 9781578203055
- ISBN-10
- 1578203058
- Author
- Keith Dawson
- Publisher
- CRC Press
- Published
- 2004
- Edition
- 5th ed.
- Binding
- Paperback
- Pages
- 283
- Language
- English
- Condition
- New
- Subject
- Customer services
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