Flip the Funnel
Joseph Jaffe
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Managing the Customer Experience
A Measurement-based Approach
Asq Pr · 2006 · Paperback
₹2,406
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About this book
Managing the Customer Experience: A Measurement-based Approach by Morris Wilburn is a 132-page paperback edition published by Asq Pr in 2006.
Its main subjects are Business & Economics, Finance, Customer Service and Consumer satisfaction.
Book details
- ISBN-13
- 9780873897020
- ISBN-10
- 0873897021
- Author
- Morris Wilburn
- Publisher
- Asq Pr
- Published
- 2006
- Edition
- 1 edition
- Binding
- Paperback
- Pages
- 132
- Language
- English
- Condition
- New
- Subject
- Customer services
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