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Cover of Bottom-Line Call Center Management

Bottom-Line Call Center Management

Creating a Culture of Accountability and Excellent Customer Service

by David L. Butler

Routledge · 2004

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About this book

Published by Routledge in 2004, Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service by David L.

Its main subjects are Customer services, Call centers, Management and Centres d'appels (Affaires).

Book details

ISBN-13
9780750676847
ISBN-10
0750676841
Author
David L. Butler
Publisher
Routledge
Published
2004
Edition
1
Pages
304
Language
English
Condition
New
Subject
Customer Service & Experience

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