
Service Transition
Shirley Lacy, Ivor Macfarlane
₹3,280

5 Steps to Creating Customer Value
by J. Debonis, Phil Allen, Eric Balinski
McGraw-Hill Education · 2003 · Hardcover
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Value-Based Marketing for Bottom-Line success: 5 Steps to Creating Customer Value by J. Debonis, Phil Allen & others is a 288-page hardcover edition published by McGraw-Hill Education in 2003. This is the revised edition.
Topics covered include Management, Customer services, Consumer satisfaction and Marketing.