Positively Outrageous Service
T. Scott Gross
₹2,279
101 Ways to Improve Customer Service
Training, Tools, Tips, and Techniques
John Wiley & Sons · 2007 · Paperback
₹3,190
Free delivery. Nothing extra to pay at checkout.
- Delivery in 3–5 days to any serviceable pincode in India, with tracking.
- Cash on delivery. Pay when the parcel reaches you.
- 15-day returns.
- Express shipping. Same-day dispatch (Monday to Saturday), delivered all over India in 3–5 days.
Offer
Use code GIG9 at checkout and pay ₹2,903 for this book (save ₹287).
9% off every book, up to ₹500 off per order.
About this book
101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques by Lorraine L.
The book deals with Customer services, Employees and Training of.
Book details
- ISBN-13
- 9780787982003
- ISBN-10
- 0787982008
- Author
- Lorraine L. Ukens
- Publisher
- John Wiley & Sons
- Published
- 2007
- Edition
- Pap/Cdr edition
- Binding
- Paperback
- Pages
- 400
- Language
- English
- Condition
- New
- Subject
- Customer Service & Experience
More in Customer Service & Experience
Excellence Wins Every Time
Horst Schulze
₹2,079
Putting Stakeholder Management into Practice
Margit Huber, Joachim Scharioth
₹1,990
Customer Satisfaction Planning
Thomas T. Hirata
₹3,529
The DNA of Customer Experience
Colin Shaw
₹2,801
Service Quality
Benjamin Schneider, Susan S. White
₹20,415
The User Experience Team of One
Leah Buley
₹3,709
Customer Service in Tourism and Hospitality
Simon Hudson
₹13,443
It's the Customer, Stupid!
Michael A. Aun
₹2,072
The Hidden Power of Your Customers
Becky Carroll
₹3,253
The Innovator's Dilemma
Clayton M. Christensen
₹2,848
The Customer Copernicus
Charlie Dawson, Sean Meehan
₹15,885