
Re-organising Service Work
Christian Kerst, Karen A. Shire, Ursula Holtgrewe
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34 Wake-up Calls to Help You Stay Client-Focused
John Wiley & Sons Inc · 2011
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It's the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-Focused by Michael A. Aun is a 235-page book published by John Wiley & Sons Inc in 2011.
Its main subjects are Customer services, Management and Customer relations.