Revolutionize Your Customer Experience
Colin Shaw
₹2,028
The DNA of Customer Experience
How EmotionsDrive Value
by Colin Shaw
Palgrave Macmillan · 2007 · Hardcover
₹2,801
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About this book
The book deals with Emotion, Emotions, Customer relations and Marketingpolitik.
About the author: Colin Shaw (born 1928).
Book details
- ISBN-13
- 9780230500006
- ISBN-10
- 0230500005
- Author
- Colin Shaw
- Publisher
- Palgrave Macmillan
- Author dates
- Colin Shaw (born 1928)
- Published
- 2007
- Edition
- 2007 ed.
- Binding
- Hardcover
- Pages
- 166
- Language
- English
- Condition
- New
- Subject
- Customer Service & Experience
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