Service Thinking
Hunter Hastings, Jeff Saperstein
₹1,563
Researching Customer Satisfaction & Loyalty
How to Find Out What People Really Think
by Paul Szwarc
Kogan Page Ltd · 2005 · Paperback
₹2,523
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About this book
Researching Customer Satisfaction & Loyalty: How to Find Out What People Really Think is written by Paul Szwarc.
Its main subjects are Customer loyalty, Consumer satisfaction, Consommateurs and Satisfaction.
Book details
- ISBN-13
- 9780749443368
- ISBN-10
- 0749443367
- Author
- Paul Szwarc
- Publisher
- Kogan Page Ltd
- Published
- 2005
- Edition
- 1
- Binding
- Paperback
- Pages
- 258
- Language
- English
- Condition
- New
- Subject
- Customer relations
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