Customer Care Excellence
Sarah Cook
₹3,642
Customer Care Excellence
How to Create an Effective Customer Focus
by Sarah Cook
Kogan Page Ltd · 2008 · Paperback
₹3,095
Free delivery. Nothing extra to pay at checkout.
- Delivery in 3–7 days to any serviceable pincode in India, with tracking.
- Cash on delivery. Pay when the parcel reaches you.
- 15-day returns. See what qualifies.
About this book
Customer Care Excellence: How to Create an Effective Customer Focus by Sarah Cook is a 280-page paperback edition published by Kogan Page Ltd in 2008.
Its main subjects are Customer services, Customer relations, Total quality management and Business.
About the author: Sarah Cook (born 1955).
Book details
- ISBN-13
- 9780749450663
- ISBN-10
- 0749450665
- Author
- Sarah Cook
- Publisher
- Kogan Page Ltd
- Author dates
- Sarah Cook (born 1955)
- Published
- 2008
- Edition
- 5
- Binding
- Paperback
- Pages
- 280
- Language
- English
- Condition
- New
- Subject
- Total quality management
More by Sarah Cook and related titles
The Essential Guide to Employee Engagement
Sarah Cook
₹4,054
Coaching for High Performance
Sarah Cook
₹3,992
The Chinese Economy under Transition
Sarah Cook, Shujie Yao, Juzhong Zhuang
₹8,141
Leading the Customer Experience
Sarah Cook
₹2,861
The Chinese Economy under Transition
Sarah Cook, Shujie Yao, Juzhong Zhuang
₹13,216
Social Protection as Development Policy
Sarah Cook, Naila Kabeer
₹3,428
Compendium of Learning and Development Quizzes
Sarah Cook
₹3,880
Total Quality Management and Operational Excellence
John Oakland
₹2,931
Healthcare Kaizen
Mark Graban, Joseph E. Swartz
₹4,874
Kamishibai Boards
Joseph Niederstadt
₹4,195
Operations Excellence
UNKNOWN
₹3,920