Customer Care Excellence

Name: Customer Care Excellence: How to Create an Effective Customer Focus
Brand: Kogan Page Publishers
SKU: 9780749453510
Price: 3642.00 INR
Availability: InStock

How to Create an Effective Customer Focus

by Sarah Cook

Kogan Page Publishers · 2008

₹3,642

Free delivery. Nothing extra to pay at checkout.

Delivery in 3–5 days to any serviceable pincode in India, with tracking.
Cash on delivery. Pay when the parcel reaches you.
15-day returns.
Express shipping. Same-day dispatch (Monday to Saturday), delivered all over India in 3–5 days.

Offer

Use code GIG9 at checkout and pay ₹3,314 for this book (save ₹328).

9% off every book, up to ₹500 off per order.

About this book

Customer Care Excellence: How to Create an Effective Customer Focus is written by Sarah Cook. This edition is published by Kogan Page Publishers (2008). This is the 6th edition.

The book deals with Customer services, Customer relations, Total quality management and Business.

About the author: Sarah Cook (born 1955).