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Cover of Transactional Six Sigma and Lean Servicing

Transactional Six Sigma and Lean Servicing

Leveraging Manufacturing Concepts to Achieve World-Class Service

by Betsi Harris Ehrlich

St. Lucie Press · 2002 · Hardcover

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About this book

Transactional Six Sigma and Lean Servicing: Leveraging Manufacturing Concepts to Achieve World-Class Service by Betsi Harris Ehrlich is a 271-page hardcover edition published by St. Lucie Press in 2002.

The book deals with Management, Service industries, Total quality management and Six Sigma (Quality control standard).

Book details

ISBN-13
9781574443257
Author
Betsi Harris Ehrlich
Published
2002
Binding
Hardcover
Pages
271
Language
English
Condition
New

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