
Logistics and Supply Chain Management
Martin Christopher
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Winning and Keeping Customers
by Martin Christopher, Adrian Payne, Moira Clark, Helen Peck
Butterworth-Heinemann Ltd · 1998 · Paperback
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Published by Butterworth-Heinemann Ltd in 1998, Relationship Marketing: Winning and Keeping Customers by Martin Christopher, Adrian Payne & others runs to 320 pages in paperback.
Topics covered include Customer relations, Relationship marketing, Consumer satisfaction and Customer services.