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Cover of E-Service

E-Service

New Directions in Theory and Practice

by Roland T. Rust, P. K. Kannan

M E Sharpe Inc · 2002 · Hardcover

₹9,959

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About this book

Published by M E Sharpe Inc in 2002, E-Service: New Directions in Theory and Practice by Roland T. Rust & P. K. Kannan runs to 336 pages in hardcover.

Topics covered include Electronic commerce, Customer services, Commerce électronique and Service à la clientèle.

Book details

ISBN-13
9780765608062
ISBN-10
0765608065
Authors
Roland T. Rust, P. K. Kannan
Publisher
M E Sharpe Inc
Published
2002
Edition
1
Binding
Hardcover
Pages
336
Language
English
Condition
New
Subject
Service industries

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