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David Freemantle
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Adding Emotional Value for Service Excellence and Competitive
Nicholas Brealey Publishing · 1998 · Hardcover
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What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive by David Freemantle is a 256-page hardcover edition published by Nicholas Brealey Publishing in 1998.
Its main subjects are Customer loyalty, Service industries, Customer relations and Verkopen.