
Innovation Systems in the Service Economy
J. Stanley Metcalfe, Ian Miles
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Selected papers of the 3rd International Conference of Serviceology
by Yuriko Sawatani, James Spohrer, Stephen Kwan, Takeshi Takenaka
Springer Verlag, Japan · 2018 · Paperback
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Serviceology for Smart Service System: Selected papers of the 3rd International Conference of Serviceology is written by Yuriko Sawatani, James Spohrer & others.
Topics covered include Service industries.