Service-Ability

Name: Service-Ability: Create a Customer Centric Culture and Achieve Competitive Advantage
Brand: John Wiley & Sons Inc
SKU: 9781118345566
Price: 3555.00 INR
Availability: InStock

Create a Customer Centric Culture and Achieve Competitive Advantage

by Kevin Robson

John Wiley & Sons Inc · 2012

₹3,555

Free delivery. Nothing extra to pay at checkout.

Delivery in 3–7 days to any serviceable pincode in India, with tracking.
Cash on delivery. Pay when the parcel reaches you.
15-day returns. See what qualifies.

About this book

Published by John Wiley & Sons Inc in 2012, Service-Ability: Create a Customer Centric Culture and Achieve Competitive Advantage by Kevin Robson runs to 261 pages.

Topics covered include Customer services and Consumer satisfaction.