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Cover of The Call Center Handbook

The Call Center Handbook

The Complete Guide to Starting, Running, and Improving Your Call Center

by Keith Dawson

CRC Press

₹4,297

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From the publisher

A guide to starting, running, and improving your call center, this guide covers various things from choosing the best site and buying the right equipment to managing agents, monitoring productivity, and enhancing customer relationships.

Description supplied by the publisher.

Book details

ISBN-13
9781578203055
ISBN-10
1578203058
Author
Keith Dawson
Publisher
CRC Press
Condition
New
See all